What Should I Do If the Remote Operation Freezes?
2025-03-27
First, check whether the OSLink on the computer and mobile phones is the latest version.
If it is already the latest version, please check:
1. When in full screen - Wi-Fi in the lower right corner, click three times quickly to see the frame rate and network conditions
2. Check the computer's uplink and mobile phone download speeds (use a computer browser to check the network speed. You can check the uplink speed. The minimum uplink speed is 5M. The higher the speed, the smoother it will be)
3. Check whether the interface on the computer is smooth. If the computer is stuck, the OSLink remote will also be stuck.
4. Check whether the monitor is turned off and unplugged. Failure to turn on the monitor may cause it to get stuck.
5. Check the CPU and GPU usage in Computer Task Manager - Performance. If it is too high, it will also cause remote lag.