What Should I Do if the LD Player/Computer Remote on My Phone Shows Loading Failure?

1. Loading, loading failed

(1) If the monitor is turned off, you need to turn on the monitor;

(2) If the monitor is not turned off, update OSLink on the computer to the latest version (upper right corner of OSLink computer - Check for updates);

(3) Some anti-virus software may prohibit OSLink services, such as 2345 Security Guard, etc. Turn them off;

(4) Check to see if the administrator account logged in on your computer is the administrator account of the computer itself. If it is not the administrator account, it will not work.

2. ios loading

（1）iOS shows that it is loading. You need to clean up the background app, then restart the network (turn on airplane mode and then off), and then try to re-enter the app.

（2）If that still doesn't work, end the capture and ldremote processes in the task manager, and reopen the computer's OSLink.